Dashboard
Activity summary — Last 30 days
Messages sent
12,847
↑ 18% vs previous month
Messages received
9,203
↑ 12%
Response rate
94%
↑ 3%
Conversions
347
↑ 22%
Active channels 1 active
Restaurante El Olivo
+34 612 345 678
Active
Recent activity
| Type | Description | Time |
|---|---|---|
| Sent | Template "booking_confirmation" → +34 699 111 222 | 5 min ago |
| Received | "I want to book a table for 4 people on Saturday" | 12 min ago |
| Auto | Automatic reply sent to +34 699 333 444 | 18 min ago |
| Event | Conversion registered: booking completed | 25 min ago |
WhatsApp Channels
Connect and manage your business WhatsApp numbers via Meta Embedded Signup
Step 1 - Embedded Signup: Business users click "Connect WhatsApp Business" to start the official Meta Embedded Signup flow. This grants us access to their WABA via
whatsapp_business_management permission.
✅ Channel connected and authorized via Meta. Live API access enabled.
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Active
💳 Remember to add a payment method in Meta's WhatsApp Manager. Message costs are billed directly by Meta to your account. Add now →
Messages
Active conversations on your WhatsApp Business · Online
Step 2 - Messaging (whatsapp_business_messaging): This shows our core use case — sending and receiving WhatsApp messages on behalf of the connected business. We use this permission to manage real-time conversations.
💬 Conversations
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No conversation selected
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Message Templates
Manage Meta-approved templates for your WhatsApp Business account
Step 3 - Template Management (whatsapp_business_management): We use this permission to list, create, and send message templates on behalf of our clients. Templates must be approved by Meta before use.
📡 Live templates · whatsapp_business_management
Templates below are fetched live via
GET graph.facebook.com/v21.0/{waba_id}/message_templates. Click Send on any APPROVED template to call POST /messages with the template payload.
WABA: —
WABA ID:
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… templates · live from Cloud API
USE CASE: whatsapp_business_management (Templates)
Loading templates from Graph API…
Automations
Automatic reply flows for your WhatsApp Business account
Step 4 - Automations (whatsapp_business_messaging): Axarkia uses this permission to send automated replies on behalf of connected businesses — welcome messages, booking confirmations, and out-of-hours responses.
Welcome new contacts Active
Triggered when a new contact writes for the first time
🤖 "Hello! I'm the virtual assistant of Restaurante El Olivo. How can I help you? Type:
1️⃣ Book a table
2️⃣ View menu
3️⃣ Opening hours & location"
1️⃣ Book a table
2️⃣ View menu
3️⃣ Opening hours & location"
Triggered 847 times this month
Automatic booking confirmation Active
When "1" or the word "book" is received, starts the booking flow
🤖 "Perfect! To complete your booking I need: name, date, time and number of people. When would you like to come?"
234 bookings managed this month
Out-of-hours reply Paused
Active outside business hours (10:00 PM – 9:00 AM)
🤖 "We are currently closed. Our hours are 1:00 PM–4:00 PM and 8:00 PM–11:00 PM. We'll reply as soon as we open 😊"
Events & Conversions
Conversion tracking via WhatsApp Business · Last 30 days
Step 5 - Business Events (whatsapp_business_management): We use this permission to register business conversion events in the connected WhatsApp Business Account, enabling clients to measure ROI of their messaging campaigns.
📊 Events are automatically registered in the WhatsApp Business Account using the whatsapp_business_management permission, enabling ROI measurement for messaging campaigns.
Bookings completed
347
↑ 22% vs previous month
Menu views
1,204
↑ 8%
New contacts
892
↑ 15%
Conversations started
2,341
↑ 18%
Conversion rate
14.8%
↑ 2.3%
Estimated value
€8,420
↑ 31%
Recent events
| Event | Contact | Channel | Value | Time |
|---|---|---|---|---|
| booking_completed | +34 699 111 222 | Restaurante El Olivo | €48 | 5 min ago |
| new_contact | +34 611 333 444 | Restaurante El Olivo | — | 12 min ago |
| booking_completed | +34 622 555 666 | Restaurante El Olivo | €72 | 28 min ago |
| menu_view | +34 677 888 999 | Restaurante El Olivo | — | 45 min ago |
My Clients
Businesses connected via Meta Embedded Signup · Managed via whatsapp_business_management
Step 6 - Multi-client Management (whatsapp_business_management): Axarkia is a platform provider (ISV). This page shows all client businesses that authorized our app via Embedded Signup. We manage their WABAs on their behalf using the whatsapp_business_management permission.
🔗 Axarkia manages multiple WhatsApp Business Accounts on behalf of different clients. Each client authorized access via Meta's Embedded Signup flow.
| Business | WABA ID | Phone Number | Status | Messages/month | Actions |
|---|---|---|---|---|---|
| Restaurante El Olivo Hospitality |
382910475628391 | +34 612 345 678 | Active | 12,847 | |
| Clínica Dental Sonrisa Healthcare |
294817362918473 | +34 934 567 890 | Active | 4,231 | |
| Academia Drive Fast Education |
573829104756283 | +34 654 321 987 | Payment pending | 891 |
Account Settings
Manage your profile and WhatsApp connections
Business profile
Connected WhatsApp channel
+34 612 345 678
WABA ID: 382910475628391
Active